What the Personal Area is
The Personal Area (PA) is the Exness client area, sometimes called the Exness dashboard. It is the web account where you manage your trading accounts, money, documents and settings. Trading itself happens on a platform such as MetaTrader or Exness Terminal. The PA is where you set things up and move funds.
You reach it by signing in through the official Exness website or the official app. See our Login page for how sign-in works. We are an independent site, not Exness, and we do not host any login form.
Menus and labels can change, and some sections depend on your region and verification status. If anything below looks different on your screen, the Personal Area itself and the official Help Center are the reference.
Before you start, know that leveraged forex and CFD trading can lose money fast, including the whole deposit. In Pakistan there are also legal questions you should read about first. Our page Is Exness legal covers them.
Accounts list
After registration, Exness creates a real Standard MT5 account and a demo Standard MT5 account in your Personal Area. They appear in the accounts list, which the Help Center calls the "My Accounts" tab.
Terms you will see on each account:
- Real / Demo. A real account uses real money. A demo account uses virtual funds. The default demo starts with 10,000 USD (virtual), and you can top it up via Set Balance in the Personal Area or Exness Trade app. Note that for Standard Cent, demo not available. More on our Demo account page.
- Account type. Standard, Standard Cent, Pro, Raw Spread or Zero. Each type has its own spread, commission and minimum deposit. Compare them on Account types.
- Platform. MT4 or MT5. This decides which software the account opens in. Exness Terminal is web-based, no download; for Exness and MT5-based accounts. Also, in certain regions MT5 accounts are usable only in MetaTrader 5, not in Exness Terminals.
- Account number and server. You need these to sign in to MetaTrader. Copy them exactly.
- Balance. The money in the account, not counting open trades.
- Equity. Balance plus or minus the profit or loss of open positions.
- Margin. The amount held as collateral for open positions.
- Free margin. Equity minus used margin. This is what is available for new trades and withdrawals.
- Leverage. The ratio between your position size and the margin it needs. Higher leverage means smaller margin and bigger risk per price move. See Leverage.
To add another account, see Additional accounts.
Deposit and withdraw
Exness describes the deposit process as: register and verify your account, choose one of the available payment methods, complete your deposit request. In practice this means you must finish verification before funding.
Key points from the official sources:
- Payment methods. Shown only in the Personal Area; depends on registered region. We cannot give you a list for Pakistan; check what your PA shows.
- Hours. 24/7.
- Fees. Exness covers third-party costs; some deposit fees may apply on specific methods. Your bank or wallet may still charge its own costs.
- Instant. 'instant' means processed automatically; delivery time depends on the payment method. If a transaction is not instant, it is processed within 24 hours if not instant.
- Withdrawal limit. You can withdraw up to free margin. If you have open trades, free margin can be much lower than your balance.
- Whose account. Funds can go to own personal payment accounts only.
Minimum first deposits differ by type. For Standard: from 10 USD; may vary by location or payment method. For Pro, Zero and Raw Spread: at least 200 USD (depending on regional requirements). See Minimum deposit.
For Pakistani residents, note the State Bank position: per the SBP, remitting foreign exchange to overseas forex/margin/CFD platforms is not allowed through any payment channel (FERA s.5(1)). Read Law and regulators before moving any money.
More detail: Deposits and withdrawals, Withdrawal methods, Withdrawal time.
Ready to try it on a real or demo account?
Partner link · trading carries a high risk of loss
History
The history area records past activity. Two kinds of records matter:
- Transaction history. Deposits, withdrawals and transfers between your own accounts, with their status (for example pending, completed or rejected).
- Trading history. Closed orders, with open and close price, volume in lots, swap and commission.
If a payment looks stuck, the transaction status is the first thing to check before contacting support. Keep your own records too, since you may need them for your bank or tax purposes.
Performance
A performance view summarises results over time. Terms commonly used in such summaries:
- Net profit / loss. Total result of closed trades after costs.
- Volume. Total size traded, in lots. A lot is a standard unit of trade size; the minimum on most instruments is 0.01 lot.
- Swap. The overnight charge or credit for holding a position past the daily rollover. See Swap fees and Swap-free accounts.
- Commission. A per-lot fee charged on some account types. See Commissions.
Past results say nothing about future results. Use this view to check costs and behaviour, not to plan income.
Settings
Settings is where you manage your profile and account options. On trading accounts you can change leverage. The minimum setting is 1:2, and leverage cannot be turned off.
Related risk terms you should understand before changing anything:
- Margin level. Equity divided by used margin, shown as a percentage.
- Margin call. A warning level. Stop out. The level at which positions start to close automatically. Exness lists: Standard Cent: margin call 60%, stop out 0%; Standard: margin call 60%, stop out 0%; Pro: margin call 30%, stop out 0%; Raw Spread: margin call 30%, stop out 0%; Zero: margin call 30%, stop out 0%. Also, 0% stop out not supported in some countries; may vary.
- Negative balance protection. Per Exness: balance reset to 0 after stop out. See Negative balance protection.
The PA footer also tells you which company holds your account: the entity is shown in the Personal Area footer. That matters for which regulator and client agreement apply. See Entities and regulators.
For step-by-step help, see Account settings.
Security
Exness lists these payment security measures: segregated accounts, OTP, PCI DSS, 3D Secure. OTP means a temporary code sent to your phone or email to confirm an action.
Basic habits:
- Use a unique, strong password and keep your email account secured.
- Never share OTP codes, even with someone who says they are from support.
- Sign in only through the official site or official app. Apps come from the official stores: Google Play Store and Apple App Store; APK where Android stores are unavailable.
- Be careful with "account managers" on WhatsApp or Telegram.
More: Account security.
Verification and documents
The verification steps are: verify email and phone, personal details, Proof of Identity (POI), Proof of Address (POA). You must be 18+ years. Accepted address documents include utility bill, recent bank statement, local tax bill, bank reference letter. Exness says document checks can take up to 24 hours. Full walkthrough on Verification.
Tools inside the PA
From the Personal Area you can reach some extra tools:
- Exness Terminal, the web platform.
- Market news: FXStreet news in the Personal Area / app.
- VPS: free VPS, eligibility based on balance and/or volume (in the Personal Area). See VPS hosting.
Support
Support is available 24/7; homepage says 14 languages, indices page says 15. Contact options and what to prepare are on Customer support. When writing in, include your account number and the transaction or order ID from the history section.
Frequent questions
Is the Personal Area the same as MetaTrader?
No. The Personal Area manages accounts, money and settings. MetaTrader or Exness Terminal is where you place trades.
Why can I not withdraw my full balance?
You can withdraw up to free margin. Open positions use margin, so free margin can be lower than the balance.
Where do I see which payment methods I can use?
Shown only in the Personal Area; depends on registered region.
How do I know which Exness company my account is with?
It is shown in the Personal Area footer.
Can I reset my demo balance?
Yes, via Set Balance in the Personal Area or Exness Trade app.
Is the client area a safe place to keep money?
Money in a trading account is exposed to trading losses and to the risks covered on Is Exness safe. Leveraged trading can lose money quickly.
