CFDs and forex are complex instruments and come with a high risk of losing money rapidly due to leverage. Risk disclosure

Exness negative balance protection

This page explains what negative balance protection is, when a balance can go negative, what Exness says it does about it, and what the protection does not cover.

Extrade Pakistan editorial team ·

On this page
  1. What negative balance protection means
  2. When a balance can go negative
  3. How Exness handles a negative balance
  4. What the protection does not cover
  5. Ways to limit losses yourself
  6. Frequent questions

What negative balance protection means

Your balance is the money in your trading account after closed trades. Equity is the balance plus or minus the profit or loss of open positions.

If a losing trade closes at a price so bad that the loss is bigger than your equity, the balance falls below zero. Without protection, that negative amount would be a debt you owe the broker. Negative balance protection means the broker removes that debt, so the account returns to zero instead of staying in the minus.

When a balance can go negative

A broker closes your positions when your margin level falls to the stop out level. Margin level is your equity divided by the margin used by open positions, shown as a percentage. In normal conditions the platform closes positions before your equity runs out.

The problem is a gap. A gap is when the price jumps from one level to another with no trading in between. Common causes:

A stop out order is filled at the next available price, not at the price where your margin level hit the limit. If the price gapped past that point, the closing price can be much worse. The loss can then be larger than your whole equity, and the balance becomes negative.

The risk of this rises with leverage, position size and holding trades through weekends or news.

How Exness handles a negative balance

Exness states its policy in plain terms: "If an order experiences a stop out that would result in a negative balance for the trading account, it will be restored to 0." In short: balance reset to 0 after stop out.

So if a gap pushes your account below zero during a stop out, the stated policy is that you do not owe the negative amount. The account is set back to zero.

Exness also publishes margin call and stop out levels by account type:

Account Margin call Stop out
Standard Cent 60% 0%
Standard 60% 0%
Pro 30% 0%
Raw Spread 30% 0%
Zero 30% 0%

Some points to note:

Conditions can change. Before you rely on any of this, check the current terms in your Personal Area, on the official Exness site and in the client agreement.

What the protection does not cover

Negative balance protection only stops the account from staying below zero. It does not protect the money you deposited.

Leveraged CFD and forex trading can lose money fast. Leverage makes every price move count more on your equity, in both directions. Read Leverage and Margin call and stop out before you trade.

Ways to limit losses yourself

More on this: Risk management.

For Pakistani readers, the legal status of offshore trading platforms also matters. See Is Exness legal.

Frequent questions

Does Exness have negative balance protection?

Exness states that if a stop out would leave a negative balance, the account is restored to zero. Check the current terms in your Personal Area or on the official site.

Can I owe Exness money after a gap?

Under the stated policy, a negative balance caused by a stop out is reset to zero. Terms can differ by entity, so check which entity holds your account.

Does balance protection mean I cannot lose my deposit?

No. You can lose everything you deposited. The protection only removes debt below zero.

Why did my stop out close at a worse price than expected?

A stop out fills at the next available price. After a gap or during fast news moves, that price can be far from the stop out level.

Is a stop loss enough to prevent a negative balance?

Not always. A stop loss can also fill past its level when the price gaps. It reduces risk but does not guarantee the exit price.

Sources

  1. get.exness.help › Higher Margin Requirements HMR — checked 2026-11-11
  2. get.exness.help › Negative Balance Protection — checked 2026-11-11
  3. get.exness.help › Standard Cent account — checked 2026-11-11
  4. exness.com › Standard accounts — checked 2026-11-11
  5. exness.com › Pro accounts — checked 2026-11-11
  6. get.exness.help › Raw Spread account — checked 2026-11-11
  7. get.exness.help › Zero account — checked 2026-11-11
  8. get.exness.help › 0 stop out Stop Out Protection — checked 2026-11-11
  9. get.exness.help › Is Exness regulated — checked 2026-11-11

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