What verification (KYC) means
Verification is the check a broker runs to confirm who you are and where you live. The industry name is KYC, short for "know your customer". You upload documents in the Personal Area, and the broker compares them with the details you entered at registration.
Verification affects money movement. Exness lists the deposit process as: register and verify your account, choose one of the available payment methods, complete your deposit request. Verification is part of the path to a real deposit, not an optional extra.
The requirements below are taken from Exness Help Center pages. Exness can change them. Check the current requirements in your Personal Area or on the official Exness site before you upload anything.
- Confirm your email and phone number.
- Fill in your profile with your legal name, date of birth and address.
- Upload an identity document: passport, national ID card or driving licence.
- Upload proof of address, such as a recent bank statement or utility bill.
- Wait for the review; deposit and withdrawal limits are lifted once it is approved.
Verification steps at a glance
According to Exness, profile verification covers: verify email and phone, personal details, Proof of Identity (POI), Proof of Address (POA).
In practice that means:
- Email and phone. You confirm both, usually with a code sent to each.
- Personal details. You enter your name, date of birth and address exactly as they appear on your documents.
- Proof of Identity (POI). This is a document that shows who you are.
- Proof of Address (POA). This is a document that shows where you live.
Keep the details in step 2 consistent with your documents. A spelling difference between the profile and the ID is a common cause of delays.
Proof of identity (POI)
Exness lists these document types for proof of identity:
- Passport
- National ID
- Driver's licence
For most Pakistani residents, the national ID is the CNIC. The upload screen in the Personal Area shows which document types it accepts for your country, so confirm there before you upload.
The ID must show your full name, date of birth and photo clearly. It must also be valid on the day you upload it.
Proof of address (POA)
Exness gives these examples of address documents: utility bill, recent bank statement, local tax bill, bank reference letter.
| Document | What it should show |
|---|---|
| Utility bill (electricity, water, gas, internet, phone) | Your name, your residential address, issue date |
| Recent bank statement | Your name, address, bank name, issue date |
| Local tax bill | Your name, address, issuing authority, date |
| Bank reference letter | Your name, address, bank letterhead, date |
How recent the document must be: Exness's own Help Center pages give different time limits for the POA issue date. Use the most recent document you have, and check the current rule on the upload screen.
The name on the POA should match the name on your ID. The address should match the one in your profile.
Age and residence rules
- Age: Exness states that the client must be 18+ years.
- Residence decides, not nationality: Exness's example is residence decides, e.g. a Malaysian living in Thailand is accepted, a Thai living in Malaysia is not. Your country of residence is what counts.
- Moving abroad: if you move to a country where Exness does not offer services, Exness says you cannot trade. See restricted countries.
How long the review takes
Exness states that document verification can take up to 24 hours. If your status has not changed after that, check the document notes in the Personal Area. If there is nothing there, contact customer support.
Selfie or liveness check
The Exness sources used for this page do not describe a selfie or liveness step. Some brokers ask you to take a live photo of your face with the ID. If the upload screen asks for one, follow the on-screen instructions. Do not assume it is or is not required for your profile.
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Why documents get rejected and how to fix it
These are common KYC rejection reasons across brokers. They are not a list published by Exness. The rejection message in your Personal Area tells you the actual reason for your case.
| Problem | Fix |
|---|---|
| Blurry photo, glare or shadow | Photograph in daylight on a flat, dark surface, without flash |
| Edges or corners cut off | Show the whole page or card, with all corners visible |
| Expired ID | Upload a valid document |
| Name differs between ID, POA and profile | Use documents in the same name; correct profile details through support if needed |
| POA is too old | Upload a newer bill or statement |
| POA in someone else's name | Use a document issued in your own name |
| Address on POA differs from profile | Use a POA that matches, or update the profile address |
| Screenshot or edited file | Upload an original photo or a PDF from the issuer |
Do not edit, crop or retouch documents. An altered file can lead to further checks on your profile.
What you can do before full verification
On registration, Exness creates a real Standard MT5 account and a demo Standard MT5 account. The demo account comes with 10,000 USD (virtual), so you can learn the platform without real money. See demo account.
For real money, verification matters for two reasons:
- Exness lists "register and verify your account" as part of the deposit process.
- Withdrawals go to own personal payment accounts only, so your payment account must be in the same name as your verified profile.
Payment methods are shown only in the Personal Area; depends on registered region. Exness does not publish exact deposit or trading limits for unverified profiles in the sources used here. Check what applies to your profile in the Personal Area. For payments, see deposits and withdrawals and minimum deposit.
Legal and risk context for Pakistan
Verification only confirms your identity to the broker. It does not make offshore trading legal or protected in Pakistan:
- On remittances, per the SBP, remitting foreign exchange to overseas forex/margin/CFD platforms is not allowed through any payment channel (FERA s.5(1)).
- Also, per the SBP, the purchase of offshore forex/margin/CFD products by Pakistani residents violates section 4(1) of FERA 1947.
- On protection, per the SECP, offshore platforms have no Pakistani licence or oversight and offer no legal protection or recourse.
Read Is Exness legal in Pakistan and Law and regulators before you deposit.
Leveraged CFD and forex trading can lose money fast, including the full amount you deposit. For a safer setup after verification, see account security and risk management.
Frequent questions
What documents does Exness need for verification?
You need a proof of identity, such as a passport, national ID or driver's licence. You also need a proof of address, such as a utility bill, a recent bank statement, a local tax bill or a bank reference letter.
How long does Exness verification take?
Exness states that document verification can take up to 24 hours.
Can I use a CNIC for Exness KYC?
A national ID is a listed proof of identity. Confirm on the upload screen that it is accepted for your country.
How recent must my proof of address be?
Exness's own pages give different time limits. Use the newest document you have and follow the rule shown on the upload screen.
Is a selfie required?
The Exness sources used here do not mention one. Follow the instructions in your Personal Area if a selfie or liveness step appears.
Can I trade without verifying?
You can use the demo account. For real deposits, Exness lists verification as part of the process. Check current limits for your profile in the Personal Area.
My document was rejected. What now?
Read the reason shown in the Personal Area, fix the issue (image quality, expiry, name or address mismatch, document age) and upload again. Contact support if the reason is unclear.